The Administrative Control Authority has made a great effort in controlling a number of corruption incidents, the last of which is the disclosure of a major bribery case in the State Council. Therefore, The Seventh Day offers how to communicate with the Authority if you have a complaint, according to the authority’s portal.

First: What are the complaints related to the authority?

1 - Defects and deficiencies in the state's administrative apparatus.

2 - Violation of employees to implement laws and regulations.

3- Negligence of workers in performing the duties and responsibilities of their jobs.

4- Poor performance of services provided to citizens.

5- Any facts related to prejudice to public funds or public office.

Second: How do citizens submit their complaints?

1- Through the Citizen Service Office

Written complaints or verbal communications that citizens submit themselves to the offices.

- Presented at the headquarters of the authority located at the intersection of Al-Nozha Street and Asma Fahmy in Nasr City

Or in its regional offices in the different governorates.

2- Through regular mail

Complaints are sent to the Administrative Control Authority at PO Box 111 Heliopolis.

3- Through the electronic portal

   Log on to www.aca.gov.eg Link

Enter the "Complaints" section of the main menu

 Choose "Submit a complaint",

Fill out the complaint form and press enter.

4 Through fax

 Complaints are sent to 0020222915403

The authority’s phone: 0020222902728

Or the short number 16100 for the method of submitting complaints

- The authority notifies the complainant of the result of examining his complaint by SMS to the mobile phone number that sender the complaint.